---
title: BI Support and Maintenance Services | BI Consulting
description: BI support and maintenance services from e-Zest. These services include critical reporting cycle, on-call services and end-to-end onsite support etc. We offer cost effective support services.
image: https://www.e-zest.com/hubfs/Banners/Social/03%20Digital%20Data%20Strategy%20web.png
---
[](https://www.e-zest.com/)
- [WORK](https://www.e-zest.com/our-work)
- [SERVICES](https://www.e-zest.com/our-services)
- [Product Engineering](https://www.e-zest.com/digital-product-engineering-services)
- [Enterprise Data Services](https://www.e-zest.com/enterprise-data-services)
- [Digital Commerce](https://www.e-zest.com/digital-commerce-services)
- [Digital Operations](https://www.e-zest.com/digital-operations)
- [Digital Consulting](https://www.e-zest.com/digital-transformation-consulting-services)
- [Digital Experience Design](https://www.e-zest.com/digital-experience-design)
- [INSIGHTS](https://blog.e-zest.com/)
- [CAREERS](https://www.e-zest.com/careers)
- [ENTERPRISE DATA SERVICES](https://www.e-zest.com/enterprise-data-services)
- [GENERATIVE AI](https://www.e-zest.com/generative-ai)
- [Healthcare](https://healthcare.e-zest.com)
- [Contact Us](https://www.e-zest.com/contact-us)
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[BLOGS](https://blog.e-zest.com)
#### Elevating Product Engineering with AI and ML
As technology evolves and customer choices broaden, there is an increasing ...
[Read more](https://blog.e-zest.com/elevating-product-engineering-with-ai-and-ml)
- 
[NEWS](https://blog.e-zest.com/news)
#### e-Zest – An Accion Labs Company gets Recognition as a Contender in the ISG Provider Lens™ Study on Digital Engineering Services 2024
We are delighted to announce that e-Zest – An Accion Labs Company has been ...
[Read more](https://blog.e-zest.com/news/e-zest-an-accion-labs-company-gets-recognition-as-a-contender-in-the-isg-provider-lens-study-on-digital-engineering-services-2024)
- 
[CSR](https://blog.e-zest.com/csr)
#### e-Zest Solutions supports Digital Pune Mission
**Pune, India:** e-Zest Solutions, a leading digital technology innovation ...
[Read more](https://blog.e-zest.com/csr/e-zest-solutions-supports-digital-pune-mission)
- [Work](https://www.e-zest.com/our-work)
- [Services](https://www.e-zest.com/our-services)
- [Insights](https://blog.e-zest.com)
- [Careers](https://www.e-zest.com/careers)
- [Enterprise Data](https://www.e-zest.com/enterprise-data-services)
- [Generative AI](https://www.e-zest.com/generative-ai)
- [Innovations](https://www.e-zest.com/innovations)
- [Healthcare](https://healthcare.e-zest.com)
- [About](https://www.e-zest.com/about-us)
- [Contact](https://www.e-zest.com/contact-us)
- [Blog](https://blog.e-zest.com/)
- [News](https://blog.e-zest.com/news)
- [CSR](https://blog.e-zest.com/csr)
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# BI Support and Maintenance
[](https://cta-redirect.hubspot.com/cta/redirect/744339/1c80e2a3-3331-4fa1-8a3e-b06bc506baa0)
We provide persistent 24×7 services for BI support and maintenance services. e-Zest services range from critical reporting cycle on call services to dedicated end to end onsite support.
The analysis, assessment and management of risks are crucial for an organization’s productivity. The key challenges faced by an organization are countering or combating the following:
Time consuming processes, use of multiple systems, major customization efforts related to large amount of code and high licensing costs due to the implementation of numerous systems and applications.
**The e-Zest umbrella of Services**
We offer a dedicated and relentless 24×7 approach which is flexible and offers a wide array of services including:
- Planning cycle roll out
- Financial Data Entry
- Trouble shooting
- Change Management
For IT we demonstrate how costs can be controlled whilst optimizing EPM solutions and managing predefined service level agreements. For Finance, the arduous task of recruiting, training and managing the skill sets for effective application management is significantly reduced.
The flexibility of our support model provides support & maintenance services ranging from critical reporting cycle on call services to dedicated end to end onsite support.
**The unsurpassed e-Zest Value**
Our highly competent professional and maintenance support for our customers is:
**Cost effective**
We ensure the cost effectiveness of the software support and maintenance
**Instills confidence**
This is built up as an outcome of the smooth and effective functioning of the software and our quick response to all your needs.
**Planned Software Evolution**
This ensures aggressive business growth. A well planned System Monitoring and user support guarantee its efficacy. We recommend strategies for software evolution based on an in depth study of customer priorities and estimated returns from the modifications.
**Our Software Support**
Includes warranty, development resource availability and user support
**Software Maintenance**
Minimization of software down time and maintaining maximum availability of support staff, coupled with a quick procedure of log in to resolve maintenance related issues which ensure our efficacy.
**Our business value**
Covers streamlining of IT processes, improving business margins, superior real time governance and risk management due to greater visibility and reduction in annual licensing costs with a consolidation of servers.
**We work with all the leading BI tools listed below:**
|  | [](http://www.e-zest.net/microstrategy-bi-services/) |  | [](http://www.e-zest.net/pentaho-bi-services/) |  |
| --- | --- | --- | --- | --- |
|  | [](http://www.e-zest.net/sap-businessobjects-solutions/) | [](http://www.e-zest.net/bi-jaspersoft-solution/) |  |  |
## Other related services
- [Business Intelligence Services](https://www.e-zest.com/business-intelligence)
- [BI Assessment Services](https://www.e-zest.com/bi-assessment-services)
- [BI Implementation Services](https://www.e-zest.com/bi-implementation-services/)
- [BI Migration Services](https://www.e-zest.com/bi-migration-services)
- [BI Dashboard Services](https://www.e-zest.com/bi-dashboard-services/)
- [BI Consultancy Services](https://www.e-zest.com/bi-consultancy-services/)
- [BI Architecture Design Services](https://www.e-zest.com/bi-architecture-and-design-services)
- [BI Governance Services](https://www.e-zest.com/bi-governance-services/)
- [BI Support and Maintenance Services](https://www.e-zest.com/bi-support-and-maintenance/)
- [BI Performance Management](https://www.e-zest.com/business-intelligence-performance_management/)
## Related Insights
### [ Work Building scalable enterprise digital commerce for a global pharma giant Digital transformation around the e-commerce services across multiple geographies and business divisions for a globally leading pharma company.](https://www-e-zest-com.sandbox.hs-sites.com/building-scalable-enterprise-digital-commerce-for-a-global-pharma-giant)
### [ Work IoT solution for modular smart-cases A smart-case typically houses a battery pack, the main controller board and the electromechanical components that interface with the buttons/ports of the phone/tablet that fits into it. The need was to develop uniform solution across various platforms Android to Windows-based tablets and phones.](https://www-e-zest-com.sandbox.hs-sites.com/iot-solution-for-modular-smart-cases)
### [ Work Enabling unified experience with headless Magento and AEM for a Fortune 500 healthcare giant The client was looking for modern B2C e-commerce that would provide flexibility to the marketing team and unify end-user experience.](https://www-e-zest-com.sandbox.hs-sites.com/enabling-unified-experience-with-headless-magento-and-aem-for-a-fortune-500-healthcare-giant)
- [About](https://www.e-zest.com/about-us)
- [Services](https://www.e-zest.com/our-services)
- [Work](https://www.e-zest.com/our-work)
- [Insights](https://blog.e-zest.com/)
- [Healthcare](https://healthcare.e-zest.com/)
- [Accion Labs](https://www.accionlabs.com/)
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Contact us
Contact us
e-Zest is a leading digital innovation partner for enterprises and technology companies that utilizes emerging technologies for creating engaging customers experiences. Being a customer-focused and technology-driven company, it always helps clients in crafting holistic business value for their software development efforts. It offers software development and consulting services for cloud computing, enterprise mobility, big data and analytics, user experience and digital commerce.
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