---
title: BI Support Services
description: e-Zest's BI Support Services will help you improve performance, optimize applications, reduce costs and increase productivity. Our BI support services can be customized to your needs.
image: https://www.e-zest.com/hubfs/Banners/Social/03%20Digital%20Data%20Strategy%20web.png
---
[](https://www.e-zest.com/)
- [WORK](https://www.e-zest.com/our-work)
- [SERVICES](https://www.e-zest.com/our-services)
- [Product Engineering](https://www.e-zest.com/digital-product-engineering-services)
- [Enterprise Data Services](https://www.e-zest.com/enterprise-data-services)
- [Digital Commerce](https://www.e-zest.com/digital-commerce-services)
- [Digital Operations](https://www.e-zest.com/digital-operations)
- [Digital Consulting](https://www.e-zest.com/digital-transformation-consulting-services)
- [Digital Experience Design](https://www.e-zest.com/digital-experience-design)
- [INSIGHTS](https://blog.e-zest.com/)
- [CAREERS](https://www.e-zest.com/careers)
- [ENTERPRISE DATA SERVICES](https://www.e-zest.com/enterprise-data-services)
- [GENERATIVE AI](https://www.e-zest.com/generative-ai)
- [Healthcare](https://healthcare.e-zest.com)
- [Contact Us](https://www.e-zest.com/contact-us)
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[BLOGS](https://blog.e-zest.com)
#### Elevating Product Engineering with AI and ML
As technology evolves and customer choices broaden, there is an increasing ...
[Read more](https://blog.e-zest.com/elevating-product-engineering-with-ai-and-ml)
- 
[NEWS](https://blog.e-zest.com/news)
#### e-Zest – An Accion Labs Company gets Recognition as a Contender in the ISG Provider Lens™ Study on Digital Engineering Services 2024
We are delighted to announce that e-Zest – An Accion Labs Company has been ...
[Read more](https://blog.e-zest.com/news/e-zest-an-accion-labs-company-gets-recognition-as-a-contender-in-the-isg-provider-lens-study-on-digital-engineering-services-2024)
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[CSR](https://blog.e-zest.com/csr)
#### e-Zest Solutions supports Digital Pune Mission
**Pune, India:** e-Zest Solutions, a leading digital technology innovation ...
[Read more](https://blog.e-zest.com/csr/e-zest-solutions-supports-digital-pune-mission)
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- [Insights](https://blog.e-zest.com)
- [Careers](https://www.e-zest.com/careers)
- [Enterprise Data](https://www.e-zest.com/enterprise-data-services)
- [Generative AI](https://www.e-zest.com/generative-ai)
- [Innovations](https://www.e-zest.com/innovations)
- [Healthcare](https://healthcare.e-zest.com)
- [About](https://www.e-zest.com/about-us)
- [Contact](https://www.e-zest.com/contact-us)
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- [News](https://blog.e-zest.com/news)
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# BI Support Services
[](https://cta-redirect.hubspot.com/cta/redirect/744339/1c80e2a3-3331-4fa1-8a3e-b06bc506baa0)
At e-Zest, we are committed to ensure the success of your investment in BI and Analytics solutions. We take pride in offering you the best services and customized BI support services. Our support team consists of highly skilled personnel well versed with the BI offerings. We follow a proven, methodical approach to problem solving. Our endeavour is to ensure the longevity of your business applications.
We offer the following multi-level support and application maintenance services:
- L1 Support – Business User Support: It includes-
- Quality Assurance
- Application and Database Monitoring
- Production Support
- Emergency Fixes
- L2 Support – Support for Management of Server Clusters: It includes-
- Server Management
- Configuration and Production Support
- Application and Database Monitoring
- User Support
- L3 Support – Application Maintenance: It includes -
- User Support
- Maintenance
- Change Management
- Configuration Management
- Regulatory Support
Whatever maybe your requirement, we offer you support services at all levels. Our services are SLA-based offering 24×7 access to highly experienced and certified engineers who can assist you with all your needs. Be it installation, configuration, troubleshooting or maintenance, we will cover all your applications, servers and monitoring needs related to BI and Analytics. Our support team has professionals from different areas such as Business Intelligence, Application Development, Data Warehousing, Database, among others.
Our professionals boast of intensive experience with BI technologies. Our services can be fine-tuned to fit your needs, whether it is from scratch or support for an ongoing project. So, let e-Zest take care of all your support needs while you can focus on your business. With our BI Support Services you will be able to improve performance, optimize applications, increase productivity and reduce costs.
To know more about our exciting pricing plans and our suite of support services, write to us at [info@e-zest.com](mailto:info@e-zest.com)
## Other related services
- [Mobile Analytics Development Services](https://www.e-zest.com/mobile-analytics-development-services)
- [BI Support Services](https://www.e-zest.com/bi-support-services/)
- [Architecture Prototyping and Technology Validation Services](https://www.e-zest.com/architecture-prototyping-and-technology-validation-services/)
- [Big Data Analytics](https://www.e-zest.com/big-data-analytics)
- [OEM BI Solutions](https://www.e-zest.com/oem-bi-solutions)
- [Social Media Analytics](https://www.e-zest.com/social-media-analytics)
- [Mobile Business Intelligence](https://www.e-zest.com/mobile-business-intelligence)
- [Cloud Business Intelligence](https://www.e-zest.com/cloud-business-intelligence)
- [MicroStrategy Services](https://www.e-zest.com/microstrategy-bi-services)
- [Pentaho BI Services](https://www.e-zest.com/pentaho-bi-services)
- [Data Warehousing Services](https://www.e-zest.com/data-warehousing-services)
## Related Insights
### [ Work Building scalable enterprise digital commerce for a global pharma giant Digital transformation around the e-commerce services across multiple geographies and business divisions for a globally leading pharma company.](https://www-e-zest-com.sandbox.hs-sites.com/building-scalable-enterprise-digital-commerce-for-a-global-pharma-giant)
### [ Work IoT solution for modular smart-cases A smart-case typically houses a battery pack, the main controller board and the electromechanical components that interface with the buttons/ports of the phone/tablet that fits into it. The need was to develop uniform solution across various platforms Android to Windows-based tablets and phones.](https://www-e-zest-com.sandbox.hs-sites.com/iot-solution-for-modular-smart-cases)
### [ Work Enabling unified experience with headless Magento and AEM for a Fortune 500 healthcare giant The client was looking for modern B2C e-commerce that would provide flexibility to the marketing team and unify end-user experience.](https://www-e-zest-com.sandbox.hs-sites.com/enabling-unified-experience-with-headless-magento-and-aem-for-a-fortune-500-healthcare-giant)
- [About](https://www.e-zest.com/about-us)
- [Services](https://www.e-zest.com/our-services)
- [Work](https://www.e-zest.com/our-work)
- [Insights](https://blog.e-zest.com/)
- [Healthcare](https://healthcare.e-zest.com/)
- [Accion Labs](https://www.accionlabs.com/)
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Contact us
Contact us
e-Zest is a leading digital innovation partner for enterprises and technology companies that utilizes emerging technologies for creating engaging customers experiences. Being a customer-focused and technology-driven company, it always helps clients in crafting holistic business value for their software development efforts. It offers software development and consulting services for cloud computing, enterprise mobility, big data and analytics, user experience and digital commerce.
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