Client is a IT networking solutions provider with enterprise partnerships with leading Networking Infrastructure Solutions Partners, and strategic associations. The project was to build a IT Infrastructure tracking system using Microsoft CRM 1.2.
The vision of the project was to leverage Microsoft CRM to provide a birds-eye view of the entire infrastructure assets of customers in various sites. That would facilitate a single point of control to clients and resellers.
Here's how e-zest helped the client achieve this:
Network Module: This module provides interfaces to view and manage information related to various IT assets. Security can be defined at individual asset level.
User Module: User Module was developed to manage external users (clients, resellers). This module also provided generic administrative capabilities like Site Management.
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