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Being one of the leading and one of the largest ship agencies has put this company on the verge of constant expansion, embracing the nearby ports of Spain. With it came many opportunities as well as challenges. To simplify their operations management, the company needed a flexible information management and business reporting solution to coordinate port call logistics and security between ship agency, captain of the ship, ship owners and local suppliers as well as track and monitor financial data.

Here's how e-Zest went about to build an operation management application for this ship agency that solved the client’s growing business concerns:

  • The Solution consists of enquiry handling module which also takes care of document management for port call and tracking all the communication through mails/fax.
  • Some of the major modules that were successfully delivered as a part of the first phase are:
  1. Counterparties management
  2. Application Configuration and master data management
  3. User management
  4. Scan document utility
  5. Outlook add in
  • Solution provided by e-Zest gave them an edge over their competitors.

  • With the increased productivity, the ship agency was able to attend more number of port calls.
  • The usage of the application brought down the cost of operation and reduced it by 62%.
  • The client’s vision of “Paperless office” and the productivity gain for operational staff was successfully achieved.
Technology

  • Microsft.NET
  • SQL Server 2005 with SQL Server Integration Services

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e-Zest is a leading digital innovation partner for enterprises and technology companies that utilizes emerging technologies for creating engaging customers experiences. Being a customer-focused and technology-driven company, it always helps clients in crafting holistic business value for their software development efforts. It offers software development and consulting services for cloud computing, enterprise mobility, big data and analytics, user experience and digital commerce.