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With a large IT infrastructure consisting more than 60 different kinds of applications and database servers distributed across various systems, managing and monitoring the infrastructure and databases becomes a huge challenge.

This can be extensive process especially if faced with scant resources to administer the services. This leading Healthcare insurance provider based in US was faced with a similar challenge and approached e-Zest to remotely monitor and manage their IT infrastructure.

They required a technology partner with hands on expertise in handing various SLAs in Healthcare domain. Impressed with our Healthcare domain expertise and partnership model, they partnered with e-Zest for RIM, DBA support and BI dashboard development.

Here's how e-Zest helped them enhance their SharePoint portal by automating the process

  • e-Zest team understood client's challenges and came out with a solution to deploy a process and a team that remotely monitors the client network efficiently through automated alerts and notifications on service failures.
  • e-Zest offered RIM support and DBA support that successfully covered all the SLAs defined by the client with improved and updated report building.
  • To measure the performance of client’s employees, e-Zest worked on Data Visualization development which included creation of eight different dashboards for the use of C-level executives of the client.

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e-Zest is a leading digital innovation partner for enterprises and technology companies that utilizes emerging technologies for creating engaging customers experiences. Being a customer-focused and technology-driven company, it always helps clients in crafting holistic business value for their software development efforts. It offers software development and consulting services for cloud computing, enterprise mobility, big data and analytics, user experience and digital commerce.