When the business processes and IT systems are outdated for a business that is of a global scale, it can seriously hamper the performance of the organization leading to high costs. The client who is a leading telecom and communication services provider faced a similar challenge with their legacy billing system which needed an overhaul.
The existing billing system, though functional, could not perform on different billing models and lead to high latency bringing down the value of their business.
The client partnered with e-Zest for designing a solution that improved their telecom billing system. Here’s how e-Zest helped them deliver a billing application with all the features that were desired in the Application:
- e-Zest defined a top-level migration approach with a high-level design followed by functional upgrades.
- Map and architect high-performance system to meet future scalability and performance needs of growing business.
- e-Zest leveraged the collective experience of its business research and technology innovation which acted as a catalyst to fulfill client's business goals.
- e-Zest’s engagement helped the client in migrating to new technology which helped them to:
(1) Reduce the risk of relying on outdated technologies
(2) More easily integrate systems
(3) Operate effectively in future application environments
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e-Zest is a leading digital innovation partner for enterprises and technology companies that utilizes emerging technologies for creating engaging customers experiences. Being a customer-focused and technology-driven company, it always helps clients in crafting holistic business value for their software development efforts. It offers software development and consulting services for cloud computing, enterprise mobility, big data and analytics, user experience and digital commerce.