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Quote engine for a leading Business Travel Management Company

  • ClientGlobal Fortune 500 business travel services company
  • PlatformJava, MySQL, Adobe Flex
  • DomainTravel

Travel Java SaaS Web MySQL Pricing

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Key challenges

The client was looking for a business and technology consulting partner to implement a solution that would replace their existing Microsoft Excel-based pricing tool with SaaS-delivered web-based solution.

Legacy and out-dated systems

  • The client wanted to implement a solution that would replace their existing Microsoft Excel-based system with a SaaS-based solution
  • The data spread across several systems over the years had to be looked into understood and simplified to build a web-based solution

Manual work processes

  • They needed a web-based solution that can standardize and automate pricing tool and generate MIS and BI (Business Intelligence) reports that was earlier done manually
  • To address this, the e-Zest team added role-based access feature
  • To consider the data security aspect was a challenge while delivering the solution

Growth-related

  • Due to globally spread business, they needed to implement a web-based solution that meets worldwide strategic business goals of the company
  • This needed a deeper understanding of different types of processes followed by various teams located across the world
  • e-Zest successfully managed to integrate different processes which required them to know the various languages and currencies used in that geography and implemented the solution accordingly within the timelines

Approach

For the mobile app development, we used a hybrid of both Waterfall and Agile methodology. It was important at the outset to clearly define the high-level functionality with all the users, so we first conducted a detailed discovery phase.
The design and development were done using an Agile approach to ensure rapid development and feedback cycles.

Solution

Legacy system migration

  • e-Zest developed a Quote Engine Solution which uses the SaaS-based delivery model
  • The solution provided by e-Zest provides extended functionalities in comparison to the earlier Microsoft Excel-based pricing application

Global accessibility

  • The web application can be accessed by all the global offices of the company as required by the client
  • The new application developed by e-Zest was a corporate travel proposal management system that can be seamlessly used by the key stakeholders of the organization across the globe
quote engine solution 1

End result

Cost-effective solution

  • e-Zest with its strong expertise in the travel and hospitality domain coupled with business and technology consulting skills provided the client with a highly cost-effective technology solution
  • Scalable and a high-performance solution

Improved performance

  • The web-based pricing tool as a solution is highly scalable and provide better performance with the highest ROI 
  • Benchmarks prices and costs for easy price evaluation

Lesser time to market

  • The team, with its capabilities, took less time to take the application to the market.
  • This enhanced their corporate operational efficiency and boosted their business giving them millions of dollars of revenue.

Process automation

  • Automated business processes and workflows associated with the RFP process resulting in a seamless price evaluation by various members
  • The solution was built with capabilities to manage documents, archive data and manage to report through automated processes. This saved the client hundreds of man-hours ensuring 100% uptime
  • The process automation saved 700-1000+ hours per month of employees’ manual work by automating the process. This also resulted in boosting the company revenues by many million dollars

Role-based access

  • The solution offered by e-Zest provides improved data security using a role-based user access model
  • User-specific dashboards provide maximum enhanced security and support to the key members and teams
  • Reports generated to review the key performance indicators (KPI) reduced the manual processing of data that saved 400+ hours of the overall teams’ time every month

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e-Zest is a leading digital innovation partner for enterprises and technology companies that utilizes emerging technologies for creating engaging customers experiences. Being a customer-focused and technology-driven company, it always helps clients in crafting holistic business value for their software development efforts. It offers software development and consulting services for cloud computing, enterprise mobility, big data and analytics, user experience and digital commerce.