---
title: Casestudy- SharePoint portal enhancement for the global dealer network
description: e- Zest Improved SharePoint portal used for communication by global dealer network of Fortune 100 automotive manufacturer and executed both maintenance and enhancement of the client’s portal which fulfilled their business objectives, which positively impacted the client’s business processes.
image: https://www.e-zest.com/hubfs/case_study/2019%20Banners/SharePoint%20portal%20enhancement%20for%20the%20global%20dealer%20network.jpg
---
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# SharePoint portal enhancement for the Global Dealer Network
- ClientFortune 100 automotive manufacturer
- PlatformSharePoint, Office 365
- DomainAutomotive, Supply chain
Dealer Portal Intranet Redesign Reporting
## Download Case Study
Fill the form to download the case study
- [Challenge](https://www.e-zest.com/casestudy-sharepoint-portal-enhancement-for-the-global-dealer-network#challenge)
- [Approach](https://www.e-zest.com/casestudy-sharepoint-portal-enhancement-for-the-global-dealer-network#approach)
- [Solution](https://www.e-zest.com/casestudy-sharepoint-portal-enhancement-for-the-global-dealer-network#solution)
- [Result](https://www.e-zest.com/casestudy-sharepoint-portal-enhancement-for-the-global-dealer-network#result)
DOWNLOAD CASE STUDY
## Key challenges
The existing site, though operational lacked key functionalities to perform tasks effectively. The current vendors failed to deliver suitable solutions to address this challenge. The client looked for external vendors for making corrective changes to the existing application as it was not performing as originally intended. The changes included fixing errors and enhancement to the baseline application and portal.
#### The key challenges were:
- Transition-related challenges – The existing code was developed and put together by previous vendors. To fix the existing code written by these vendors without any knowledge transfer in a shorter development cycle was the main challenge
- Re-writing the unstructured code and fixing errors from the existing code
- Providing upgrades and maintenance support without downtime
## Approach
The purpose of this communication portal was to inform, train, and educate the dealer community about the various new variants of their vehicle. These marketing assets are uploaded by key markets (USA, Canada, Europe, Taiwan, Korea, Japan, Hong Kong, China, and Australia). Additional features include a directory of users, document share to send large files to other users, and other assets such as brand guidelines and best practices.
#### With the overall vision in mind, the e-Zest team did the following:
- **Redesigned the interface:** e-Zest helped to improve the overall website experience by creating a new look and feel for the site It redesigned the site navigation and its layers to align with organizational goals
- **Built reporting system:** We built report feature in the portal which includes monthly usage report such as assets download history, users report and, assets upload history. This is one of the important features of the site
- **Manage and share assets:** We created a new section which enables the users to share, filter and upload the assets. Also, we integrated Yammer feed for the respective groups. This enables the users to provide real-time feedback and comments, and to communicate. This popular feature is highly liked by the client
- **Other improvements:** e-Zest improved the overall workflow in terms of how assets are uploaded, searched and obtained. It fixed the user management workflow. Also, it improved and integrated new video player capability and ensured browser compatibility. It implemented customized workflows for various features to automate the business processes of the client. It helped the client to sort and map the data on production to get accurate results
## Solution
The application is built on SharePoint 2013.
Following are the business benefits that were provided by the solution:
- e-Zest created business value by connecting different teams across the client’s organization to access information and data stored in various sections
- e-Zest enabled business data to be used across the client’s organization by all relevant stakeholders, as appropriate to their roles and permissions
- Improved business processes by automated workflow
## End result
e-Zest successfully executed both maintenance and enhancement of the client’s portal which fulfilled their business objectives. This has positively impacted the client’s business processes.
Also, e-Zest successfully implemented and enhanced the communication platform that achieves all the key priorities defined by the client. While our services have brought our client delight, this project has made us win client’s long-lasting trust and relationship.
DOWNLOAD CASE STUDY
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