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Informatica Service Management Support Engineer

Pune
  • Informatica
  • ETL
  • Support
  • L2/L3

Hands-on experience in Informatica with 2-3 years of support (Configurations, Deployment) & ETL development experience. Strong knowledge of Event-Based Scheduling of Informatica Jobs, Shell Scripting, SQL-PL/SQL, Unix / Linux Environment. Familiarity with application domain terminologies and process flows (Abbott specific)

Responsibilities
  • Patch and release management
  • Provide troubleshooting and diagnostic support at L2/L3 for Informatica related components
  • Maintenance of the Informatica ETL platform infrastructure (upgrades, patches, health monitoring) as well as the data warehouse, Informatica jobs/Schedules
  • Back up data recovery and service restoration management
  • Work closely with the Team lead and Manager
  • Exercise the best practices of support
  • Dedication and exhibition of Ownership and Team work per need
  • Should be able to handle given tasks independently
  • Should discuss and be able to work, manage priority tasks
  • Maintain a log of the tasks completed successfully
Requirements
  • Hands-on experience in Informatica with 2-3 years of support (Configurations, Deployment) & ETL development experience
  • Strong knowledge of Event-Based Scheduling of Informatica Jobs, Shell Scripting, SQL-PL/SQL, Unix / Linux Environment
  • Experience of multiple ETL tools
  • ITIL certification/process knowledge

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e-Zest is a leading digital innovation partner for enterprises and technology companies that utilizes emerging technologies for creating engaging customers experiences. Being a customer-focused and technology-driven company, it always helps clients in crafting holistic business value for their software development efforts. It offers software development and consulting services for cloud computing, enterprise mobility, big data and analytics, user experience and digital commerce.