---
title: Outsourcing Vendor
description: Vendor Relationship Management (VRM) (Bridging the gap between client and subcontractor) In any outsourcing project the gap between client and subcontractor should be minimum to build healthy and long-term relationship.
image: https://www.e-zest.com/hubfs/Banners/Social/04%20Digital%20Engineering%20web.png
---
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# Outsourcing Vendor
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Vendor Relationship Management (VRM) (Bridging the gap between client and subcontractor) In any outsourcing project the gap between client and subcontractor should be minimum to build healthy and long-term relationship. This gap is mainly responsible for the success or failure of the project and also to build common consensus in the two parties.
**Six different dimensions of the relationship are:**
1. Coordination/control systems
2. Objectives and values
3. Capabilities
4. Processes
5. Information
6. Technology
**Coordination/control systems:**
Client and developer use the same management coordination and control systems; for example, having the same systems for staff monitoring and appraisal.
**Objectives and values:**
Client and developer share the same objectives for their relationship and bring the same values to that relationship; for example, having the same organisational culture.
**Capabilities:**
This dimension is slightly different. One purpose of outsourcing is for the developer to provide human capabilities the client lacks. Congruence here therefore means that the developer’s capabilities profile matches the requirements of the client; for example that, if the client needs ten Java programmers, the developer provides them.
**Processes:**
Client and developer use the same work processes; for example, using the same software development methodology.
**Information:**
Client and developer have access to the same information; for example, information relating to project requirements and timescales.
**Technology:**
Client and developer use the same technology; for example, the same software and hardware platforms for development work.
## Other related services
- [Extreme Programming](https://www.e-zest.com/xp-india)
- [Strategy Pyramid](https://www.e-zest.com/strategytriangle-india)
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- [Software Outsourcing](https://www.e-zest.com/software_outsourcing)
- [Software Development Resources](https://www.e-zest.com/software_development_resources)
- [Software Development Process](https://www.e-zest.com/software_development_process)
- [Outsourced Product Development](https://www.e-zest.com/product-development)
- [Outsourcing Risk Management](https://www.e-zest.com/outsourcing_risk_management)
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## Related Insights
### [ Work Building scalable enterprise digital commerce for a global pharma giant Digital transformation around the e-commerce services across multiple geographies and business divisions for a globally leading pharma company.](https://www-e-zest-com.sandbox.hs-sites.com/building-scalable-enterprise-digital-commerce-for-a-global-pharma-giant)
### [ Work IoT solution for modular smart-cases A smart-case typically houses a battery pack, the main controller board and the electromechanical components that interface with the buttons/ports of the phone/tablet that fits into it. The need was to develop uniform solution across various platforms Android to Windows-based tablets and phones.](https://www-e-zest-com.sandbox.hs-sites.com/iot-solution-for-modular-smart-cases)
### [ Work Enabling unified experience with headless Magento and AEM for a Fortune 500 healthcare giant The client was looking for modern B2C e-commerce that would provide flexibility to the marketing team and unify end-user experience.](https://www-e-zest-com.sandbox.hs-sites.com/enabling-unified-experience-with-headless-magento-and-aem-for-a-fortune-500-healthcare-giant)
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e-Zest is a leading digital innovation partner for enterprises and technology companies that utilizes emerging technologies for creating engaging customers experiences. Being a customer-focused and technology-driven company, it always helps clients in crafting holistic business value for their software development efforts. It offers software development and consulting services for cloud computing, enterprise mobility, big data and analytics, user experience and digital commerce.
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