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Technical Support Services

Improving the performance of your resources

The technological advancements have resulted in consumers demanding more from companies. While enterprises focus on systems that deliver value, it makes sense to have a robust technical support system. This model reduces costs, engages the customers better and improve the bottom line for companies.

e-Zest’s Technical Support Services offered by eZeBPO operates on 24*7*365 delivery model for clients ‘mission critical IT infrastructure support’. Our services are categorized into four comprehensive suites: server and storage, networking, applications and desktop. These cross-functional services include security services, (Tools and Application) services and service desk.

With our intensive experience providing BPO services, we are abreast with the latest changes in the technological ecosystem. Our service offerings empower your business and offers visible improvements.

eZeBPO offers Level 1, 2 and 3 services in the following areas:

  • Desktop Management
  • Threat Management (Security)
  • Server Management
  • Firewall Installations
  • Sonicwall (Tunneling, Public, Port)
  • Cloud Management
  • Devices and peripherals

e-Zest’s technical support services give you the required peace of mind by offering all technical support under one roof. Our team boasts of a staggering 97% resolution rate. Our technical support is a combination of the best global practices, six sigma and knowledge management processes.

Write to us at info@e-zest.com to know more about how our technical support services can work for you.

e-Zest is a leading digital innovation partner for enterprises and technology companies that utilizes emerging technologies for creating engaging customers experiences. Being a customer-focused and technology-driven company, it always helps clients in crafting holistic business value for their software development efforts. It offers software development and consulting services for cloud computing, enterprise mobility, big data and analytics, user experience and digital commerce.