--- title: CaseStudy Increasing E-commerce Sales with Gen AI Product Recommendations description: Learn how e-Zest's solution seamlessly integrated with the client’s platform and incorporated advanced Generative AI models for personalized product recommendations. image: https://www.e-zest.com/hubfs/case_study/Casestudies/Gen%20AI/Web/Increasing-E-commerce-Sales-with-Gen-AI-Product-Recommendations_2x_2560x1334.jpg --- [![e-Zest logo\_An accion lab company\_Colour](https://www.e-zest.com/hubfs/images/Logos%20with%20Tagline/Corporate/SVG/e-Zest%20logo_An%20accion%20lab%20company_Colour.svg "e-Zest logo_An accion lab company_Colour")](https://www.e-zest.com/) - [WORK](https://www.e-zest.com/our-work) - [SERVICES](https://www.e-zest.com/our-services) - [Product Engineering](https://www.e-zest.com/digital-product-engineering-services) - [Enterprise Data Services](https://www.e-zest.com/enterprise-data-services) - [Digital Commerce](https://www.e-zest.com/digital-commerce-services) - [Digital Operations](https://www.e-zest.com/digital-operations) - [Digital Consulting](https://www.e-zest.com/digital-transformation-consulting-services) - [Digital Experience Design](https://www.e-zest.com/digital-experience-design) - [INSIGHTS](https://blog.e-zest.com/) - [CAREERS](https://www.e-zest.com/careers) - [ENTERPRISE DATA SERVICES](https://www.e-zest.com/enterprise-data-services) - [GENERATIVE AI](https://www.e-zest.com/generative-ai) - [Healthcare](https://healthcare.e-zest.com) - [Contact Us](https://www.e-zest.com/contact-us) - ![Elevating Product Engineering with AI and ML](https://www.e-zest.com/hubfs/Elevating%20Product%20Engineering%20with%20AI%20and%20ML.jpg) [BLOGS](https://blog.e-zest.com) #### Elevating Product Engineering with AI and ML As technology evolves and customer choices broaden, there is an increasing ... 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Lack of personalized suggestions resulted in high cart abandonment rates, customer dissatisfaction and lost revenue. To help them overcome these challenges, e-Zest introduced a Knowledge Assistant powered by the KAPS framework. This solution seamlessly integrated with the client’s platform and incorporated advanced Generative AI models for personalized product recommendations. The results?  - 27% increase in conversion rates - 18-point boost in customer satisfaction scores (CSAT) - Approx. 35% reduction in cart abandonment rates ***Fill out the form and download the detailed case study to know more.*** - - - - ### Similar Blog ![telehealth blog](https://www.e-zest.com/hs-fs/hubfs/telehealth%20blog.png?width=1280&height=667&name=telehealth%20blog.png) ### 6 Self-Improvement Books to Read During the Quarantine 6 Self-Improvement Books to Read During the Quarantine ![dd blog](https://www.e-zest.com/hs-fs/hubfs/dd%20blog.jpg?width=2560&height=1334&name=dd%20blog.jpg) ### 6 Self-Improvement Books to Read During the Quarantine 6 Self-Improvement Books to Read During the Quarantine ## Helping Organizations Thrive in the Digital Age [Contact Us](https://www.e-zest.com/contact-us) - [About](https://www.e-zest.com/about-us) - [Services](https://www.e-zest.com/our-services) - [Work](https://www.e-zest.com/our-work) - [Insights](https://blog.e-zest.com/) - [Healthcare](https://healthcare.e-zest.com/) - [Accion Labs](https://www.accionlabs.com/) - - - - - - Dallas - Detroit - Hannover - Vienna - London - Pune © 2025 e-Zest Solutions - [Privacy Policy](https://www.e-zest.com/privacypolicy) - [Cookie Policy](https://www.e-zest.com/cookie-policy) Contact us Contact us e-Zest is a leading digital innovation partner for enterprises and technology companies that utilizes emerging technologies for creating engaging customers experiences. 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