Last Updated: Aug 2, 2023
Your privacy is important to us. e-Zest and its group companies ("e-Zest", "we", "us" and "our") are committed to respecting your privacy while using our website. This policy applies to information collected by us on our website.
The information we collect
We will collect personal information when you voluntarily provide it to us through specific forms provided on our website. In general, you may browse our website without providing any Personally Identifiable Information about yourself. We automatically collect certain information when you visit our website such as the type of operating system, the browsed pages, the type of browser you are using, and your IP address to provide better usability and personalized experience.
We may also collect your personal information from public websites and social media, including your publicly accessible profiles.
e-Zest shall only process the received information to pursue our legitimate business interests for establishing communication with prospective customers and personnel with general/ business inquiries.
How do we normally use information about you?
We use certain information to analyze site usage for us to improve our website.
We use your Personal Identifiable Information for the following purposes.
How do we share your information?
We may share your Personal Identifiable Information within e-Zest, e-Zest group or with any of our subsidiaries and very occasionally our business partners, service vendors, or authorized third-party agents located in any part of the world. This information is mainly shared for the purposes of enrichment, storage, or to provide a requested service or transaction. Before sharing the data, it is ensured that such entities are contractually bound with e-Zest by data privacy obligations.
Where do we transfer Personally Identifiable Information outside of the EU?
We either transfer this Information to countries that provide an adequate level of protection (as determined by the European Commission) or have appropriate safeguards in place.
Your privacy rights
You have certain rights relating to your Personally Identifiable Information provided under applicable law. We will process your request in accordance with applicable data protection laws. We may need to retain certain information for record-keeping purposes and/or to complete transactions you began before requesting any deletion.
Marketing Communications
You can unsubscribe from receiving marketing communications from e-Zest by clicking ‘unsubscribe’ in any marketing email communications we send you, or by sending an email to DPO@e-Zest.in.
Your rights with respect to your data:
If you or your legal representative would like to exercise any of the above rights, please contact
DPO@e-Zest.in. To protect your privacy and security, we may take steps to verify your identity before complying with the request.
Authenticity
e-Zest shall not be responsible for the authenticity of the information and it is your duty to ensure that the information provided is authentic.
How long we retain your information
We will retain personal information we collect from you where we have a justifiable business need to do so and/or for as long as is needed to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law (such as tax, legal, accounting or other purposes).
We will retain the Personally Identifiable Information we collect from you
When we have no justifiable business need to process your personal information, we will either delete or anonymize it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
Cookies and other technologies
Our website uses cookies. A cookie is a text-only string of information that a website transfers to the browser's cookie file on your computer’s hard disk so that the website can remember who you are. Please read our Cookie Policy carefully for more details about the information we collect when you use this site.
Protection of information of a minor
The website is not directed to children under the age of sixteen (16). e-Zest does not knowingly solicit PII from or market to anyone under sixteen (16) years of age. If you believe that we have received information from a minor, please notify us immediately and we will ensure that reasonable efforts will be made by us to delete such information from our database.
Links to third-party websites
Our website and services may provide links to other websites through direct links or through applications such as ‘Share’ or ‘Like’ buttons. Other websites may contain links to the e-Zest website or services. e-Zest does not control those sites or their privacy practices, which may differ from e-Zest's Privacy Notice. We do not endorse or make any representations about third-party websites. The personal information you choose to give to unrelated parties is not covered by this Privacy Notice. We encourage you to review the privacy notices found on other websites, services, and applications to understand how your information may be collected and used.
Our commitment to security
e-Zest utilizes appropriate physical, technical, and administrative procedures to safeguard the information we collect. e-Zest takes reasonable steps to ensure that all dealings in personally identifiable information are processed fairly and lawfully after receiving the information provider's consent.
How to contact us If you have any question or concerns regarding this Privacy Policy or about the personal data we hold, you are requested to write to us at DPO@e-Zest.in or by postal mail to:
Digital Innovation Center
e-Zest Digital Solutions Pvt. Ltd.
3rd Floor, Building IT-09, Qubix Business Park - SEZ Blueridge,
Rajiv Gandhi Infotech Park, Hinjewadi Phase-1,
Pune, Maharashtra 411057, India.
If you are unhappy with how we safeguard your personal data, you are requested to get it resolved through the Data Protection Officer (DPO@e-Zest.in)
If your complaint is not resolved to your satisfaction, depending on the laws of the countries where you reside, you have the right to bring it to your local data protection
authority.
Changes to this Privacy Policy
e-Zest will periodically review and update this Privacy Policy in response to changing legal, technical, and business developments. When we update this Privacy Policy, we will note the date of its most recent revision above. If we make material changes to this Privacy Policy, we will take appropriate measures to inform you in a manner that is consistent with the significance of the changes we make and is in accordance with applicable law. We encourage you to review this Privacy Policy frequently to be informed of how e-Zest is protecting your information.