Mobile Remote Deposit Capture or Mobile RDC is increasingly becoming the most sought after facility among banking customers. However, while Mobile RDC is a highly evolved offering, it is till now largely targeted at business and other high volume cheque depositors. Many consumers simply change their financial institutions because another bank is offering them the ability to deposit a cheque using their smartphones. These applications come as a boon to customers who have packed schedules and cannot afford to spare time to physically visit a branch. Mobile RDC helps them deposit cheque from anywhere at any time, thereby greatly reducing costs for banks and the consumers themselves by reducing visits to the branch.
Benefits of Mobile RDC
The proliferation of smartphones acted as a stimulus for compounding the customer demand for feasibility of more and more operations that could be executed on the move. At e-Zest we understand that virtually every bank out there is now going to deploy Mobile RDC as a service to its customers as it offers them the following benefits:
Competitive advantage in the market
Increased customer satisfaction and lower attrition rates
Improved channel delivery economics
Improved Cross-Channel communication and inter-channel integration
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e-Zest is a leading digital innovation partner for enterprises and technology companies that utilizes emerging technologies for creating engaging customers experiences. Being a customer-focused and technology-driven company, it always helps clients in crafting holistic business value for their software development efforts. It offers software development and consulting services for cloud computing, enterprise mobility, big data and analytics, user experience and digital commerce.