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Streamlining Support on Corporate Policies & Guidelines with Knowledge Assistant for a Global Non-profit Organization

Casestudy Knowledge Assistance KAPS Data Automation

Client Overview

A global non-profit organization specializing in public health and pandemic response faced challenges in managing and updating their corporate policies and guidelines and ensuring employee compliance. e-Zest helped them overcome these challenges and implemented a Generative AI-based Knowledge Assistant to optimize corporate policies and guidelines management and reduce training employee training efforts.

This tool was trained on the client’s industry-specific data to automate policy generation, ensuring clarity and alignment with standards. It also continuously learned from updates, maintaining policy relevance. As a result,

  • Compliance improved by approx. 20%
  • Policy training efforts were reduced by approx. 30%
  • Policy update time decreased by approx. 35%

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e-Zest is a leading digital innovation partner for enterprises and technology companies that utilizes emerging technologies for creating engaging customers experiences. Being a customer-focused and technology-driven company, it always helps clients in crafting holistic business value for their software development efforts. It offers software development and consulting services for cloud computing, enterprise mobility, big data and analytics, user experience and digital commerce.