Building scalable enterprise digital commerce for a global pharma giant
Digital transformation around the e-commerce services across multiple geographies and business divisions for a globally leading pharma company.
Ticketing system has become significant in the modern world of e-commerce as it takes incoming customer requests for support and automatically generates a customer service request.
e-Zest provides ticketing system implementation and customization services to its clients that acts as a shared inbox for all the questions and concerns of your customers. The support agent has a consistent ticket that makes it easier to connect to the customer, irrespective of whether the customer uses email, chat or Twitter to contact the organization.
e-Zest can integrate your digital commerce platform with leading SaaS-based ticketing system that enhances the support experience for your customer. e-Zest can also implement open source enterprise ticketing system and integrate it with your commerce store to offer seamless ticket transactions across digital commerce store and helpdesk system.
e-Zest’s ticketing support system helps in ticket management in a much faster and easier way and helps in solving the customer’s issue to their satisfaction. For more queries and information, please contact us at info@e-zest.com or you can also tweet us at @ezest.
