Reliability, predictability and excellent service are synonymous with e-Zest Liferay support and maintenance.
e-Zest support and maintenance brings to you:
- An elimination of software related problems resulting in slow down of your business.
- Elimination of time wastage of the staff in trying to rectify such problems.
- A complete service portfolio with a 24×7 software technical support.
- Individual problem fixes.
- Product usage advice.
- Reduction in operating costs and increases efficiency.
- Improvement in availability and reduction in downtime.
- Reduction in complexity.
- Eases resources and skills constraints.
- Quick and easy solutions to the most complex portal related problems.
- An assurance of the smooth and efficient functioning of your operations.
- Professional expertise in the immaculate maintenance of an application with all enhancements and bug fixes in an organized manner.
The 5 major building blocks for application maintenance and support which pave the way for the e-Zest excellence comprises:
Defects, Change request, Incident, Capacity and Release Management.