--- title: Turn Web visitors into qualified leads (24/7 Live Customer Chat) description: Live chat value added services by e-zest to Turn Web visitors into qualified leads (24/7 Live Customer Chat) --- [![e-Zest Logo](https://www.e-zest.com/hs-fs/hubfs/images/Logos%20with%20Tagline/Corporate/Media%20kit/e-Zest-logo_An-accion-lab-company_Colour-(1).png?width=180&height=106&name=e-Zest-logo_An-accion-lab-company_Colour-(1).png "e-Zest Logo")](https://www.e-zest.com/) - [Technology](https://www.e-zest.com/technologies) - [Microsoft](https://www.e-zest.com/microsoft-technology-digital-transformation) - [Open Source](https://www.e-zest.com/open-source-competency) - [Mobility Platforms](https://www.e-zest.com/mobile-operating-system/) - [Enterprise Platforms](https://www.e-zest.com/enterprise-platforms) - [Services](https://www.e-zest.com/services) - [Digital Experience](https://www.e-zest.com/digital-experience-engineering) - [Creating Experience](https://www.e-zest.com/digital-experience-development-approach) - [Digital Strategy](https://www.e-zest.com/digital-strategy-services) - [Digital Marketing](https://www.e-zest.com/digital-marketing-services) - [Enterprise Mobility](https://www.e-zest.com/enterprise-services) - [Enterprise CMS Solutions](https://www.e-zest.com/enterprise-collaboration-services) - [Solutions for Digital Agencies](https://www.e-zest.com/digital-agency-solutions) - [Digital Experience Delivery Platforms](https://www.e-zest.com/digital-experience-development-approach) - [ServiceNow Implementation Services](https://www.e-zest.com/servicenow-implementation-services) - [Product Engineering for ISVs & Start-ups](https://www.e-zest.com/offshore-product-development) - [Enterprise Application Services](https://www.e-zest.com/enterprise-application-services) - [Independent Testing Services](https://www.e-zest.com/independent-testing-services) - [Infrastructure Management Services](https://www.e-zest.com/remote-infrastructure-management) - [BPO/KPO Services](https://www.e-zest.com/bpo-services) - [Industry](https://www.e-zest.com/industry) - [Healthcare](https://www.e-zest.com/healthcare) - [Public Sector](https://www.e-zest.com/public-solution-development-services) - [e-Governance Solutions](https://www.e-zest.com/e-governance-solution-development-services) - [Services for International Agencies](https://www.e-zest.com/public-services-for-international-agencies) - [Manufacturing](https://www.e-zest.com/manufacturing-solutions) - [e-Learning](https://www.e-zest.com/e-learning-solutions) - [Travel and Tourism Solutions](https://www.e-zest.com/travel-and-tourism-solutions) - [Blog](https://blog.e-zest.com) - [Contact Us](https://www.e-zest.com/request-for-services) # Live Chat Leveraging next-gen technologies to deliver the best digital experiences [Get In Touch ›](https://www.e-zest.com/request-for-services) Our Live Chat professionals engage your visitors and can direct them to a sale on your site or give them valuable information about your business. - Do not lose another customer to the competition. - Respond to customer inquiries while purchase interest is high - Customers make contact  without leaving your web site - Facilitate higher sale conversion rates - Increase customer loyalty Lower the number of abandoned shopping carts - Increase revenues by up selling & cross selling Direct your visitors to increase sales on your site and engage your visitors in further chat conversation to gather marketing information for sales follow up. Our live chat reps are articulate and visitors respond positively, In fact, We have increased leads for our clients by 50 percent. We can do the same for your company. Integrated web-chat software allows web transactions to be customized and managed. **Functionality includes:** - Real-time online communication and collaboration - Customer self help systems. - Intelligent rules-based routing - Browser collaboration and page pushing, and - Historical tracking and reporting on each customer interaction Using leading edge technologies, Live Chat Support allows for online interaction between your customers and our customer support staff.  The addition of this human element to your online presence can significantly improve the quality of support and in turn, increase your sales over the web. **A well-managed Live Collaborative Chat Program will help by:** - Allowing you to respond to customers who have an immediate need for support. - Providing you an opportunity to learn more about, and potentially up-sell/cross-sell, your customer. e-Zest provide the absolute finest customer care experience that our clients’ customers can find anywhere. We do that through the following: **Customer Care** - General inquiries/ customer service - Help desk - Billing inquiries - Customer satisfaction surveys - Account activation - Service scheduling - Dealer locator - Warranty calls - Reservations **Sales & Marketing** - Inbound acquisition - Third party verification - Customer loyalty programs - Direct mail order taking - Catalog order entry - Customer win-back - Product introductions [![Request for Services](https://no-cache.hubspot.com/cta/default/744339/09d4a015-7569-4ef5-a534-f74fa28e6e34.png)](http://cta-redirect.hubspot.com/cta/redirect/744339/09d4a015-7569-4ef5-a534-f74fa28e6e34) [![White Papers](https://no-cache.hubspot.com/cta/default/744339/50499f26-1836-40ae-8258-c9777ad4cc5c.png)](http://cta-redirect.hubspot.com/cta/redirect/744339/50499f26-1836-40ae-8258-c9777ad4cc5c) [![Case Studies](https://no-cache.hubspot.com/cta/default/744339/88f4cc0d-6d60-437d-9bea-8673f7a053fe.png)](http://cta-redirect.hubspot.com/cta/redirect/744339/88f4cc0d-6d60-437d-9bea-8673f7a053fe) ### Related Information - [Intranet Development](https://www.e-zest.com/intranet-development) - [Component Based Development](https://www.e-zest.com/component) - [Embedded Services](https://www.e-zest.com/embedded-services) - [Custom Finance Software Development](https://www.e-zest.com/custom-finance-software-development) - [Bespoke Software Development](https://www.e-zest.com/bespoke-software-development) - [Custom API and Application Programming](https://www.e-zest.com/api-india/) [![ezest-mentioned-in-gartner-digital-commerce-vendor-guide.png](https://www.e-zest.com/hs-fs/hubfs/ezest-mentioned-in-gartner-digital-commerce-vendor-guide.png?width=200&name=ezest-mentioned-in-gartner-digital-commerce-vendor-guide.png "ezest-mentioned-in-gartner-digital-commerce-vendor-guide.png")](https://blog.e-zest.com/e-zest-solutions-now-a-gartner-recognized-digital-commerce-vendor) ### From Our Blog ### Subscribe to Newsletter ### Connect With Us © 2022 e-Zest Solutions[Privacy Policy](https://www.e-zest.com/privacypolicy/) e-Zest is a leading digital innovation partner for enterprises and technology companies that utilizes emerging technologies for creating engaging customers experiences. Being a customer-focused and technology-driven company, it always helps clients in crafting holistic business value for their software development efforts. It offers software development and consulting services for cloud computing, enterprise mobility, big data and analytics, user experience and digital commerce. ```json { "@context" : "https://schema.org/", "@type" : "Organization", "address" : "e-Zest Digital Solutions Pvt. Ltd., 3rd Floor, Building IT-09, Qubix Business Park - SEZ Blueridge, Rajiv Gandhi Infotech Park, Hinjawadi Phase-1, Pune, Maharashtra 411057", "award" : "e-Zest's Product engineering services featured in Zinnov Zones, Everest Peak Metrics and ISG Provider lens", "email" : "info@e-zest.com", "image" : "https://www.e-zest.com/hubfs/AA%20Assets/eZest%20Logo.svg", "logo" : "https://www.e-zest.com/hubfs/AA%20Assets/eZest%20Logo.svg", "name" : "e-Zest", "numberOfEmployees" : { "@type" : "QuantitativeValue", "maxValue" : "1000" }, "telephone" : "+91 8055839378", "url" : "https://www.e-zest.com/" } ```