Building scalable enterprise digital commerce for a global pharma giant
Digital transformation around the e-commerce services across multiple geographies and business divisions for a globally leading pharma company.
Regardless of the industry, predicting customer behavior with analytics has become a mandate for every business that helps to understand, engage, and retain customers.
Customer expectations are growing, building more pressure on businesses to achieve even higher customer insight at every interaction. While common conventional analytic technologies have helped businesses understand how their customers interact with products and services. In order to provide a more personalized experience and monetize more opportunities, advanced analytics has become imperative.
e-Zest helps organizations across every industry to manage and analyze large volumes of customer data from sources like weblogs to CRM and customer call records to gain an in-depth, 360-degree view of customer interactions.
Equipped with this deeper advanced analytical insights, your organization can improve customer experiences, test as well as iterate products and services, build tailor-made marketing outreach campaigns and lower acquisition costs.Leverage real-time analytics to detect and respond to customer behavior, optimize experiences to build lasting customer loyalty.
e-Zest has helped many clients build a scalable platform to collate, store and process large volumes of data.
We correlate data from across every customer touch-point like CRM, MDM, GIS and social media to generate insights into customer search patterns, internet usage and browsing patterns and purchase patterns.
Contact our analytics experts today. Write to us today at info@e-zest.com to talk to them about your business uptake.
