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This leading CRM products company offering specialized solutions in enterprise J2EE and Microsoft Windows Technologies to Fortune 100 companies wanted to add a Hosted Enterprise CRM product to their portfolio to allow an option of Software as a Service (SaaS) to customers using enterprise J2EE technologies who are top executives of sales, marketing and customer care departments. They partnered with e-Zest for the cloud based enterprise CRM.

Here's how e-Zest helped them:

  • e-Zest offered enterprise level product development with in-depth understanding of client’s business focus and needs supported by flexible business models and complete sense of ownership of the project by each team member.
  • e-Zest's high competency in J2EE resulted in successful implementation of multi-instance and multi-database support.
  • Highly streamlined release process was employed by e-Zest to enabled customers to get frequent and regular updates.
  • Exhaustive test libraries and test cases improved unit testing. Automated testing using TestComplete 4.0 helped to reduce regression of testing efforts and shrink monthly release time frame.

Tools and Technologies

  • Supported Platforms – Windows 2000, Windows 2003, Redhat Linux 9.0, Fedora Core 5
  • Supported Browsers – Internet Explorer 5.5, Firefox 1.5
  • Production Site: Redhat Linux 9.0 using MySQL 4.0.24 as backend
  • Development Site: Development in windows environment with independent testing in near-production environment using Fedora Core 5
  • JavaScript – Web scripting language for client side validation
  • Presentation Layer – Java Server Pages (JSP), JSP Standard Tag Library (JSTL)
  • Controller Layer – Struts 1.2 Object Oriented Framework based on Model-View-Controller design pattern
  • Business Logic – Enterprise Java Beans (EJB)
  • Data Access Layer – JDBC
  • Database – MySQL 4.0.24
  • Application Server – JBoss 3.0.8 web container for J2EE and EJB technologies.
  • Web Server – Apache Tomcat 4.1.24 integrated with JBoss
  • Web Services Framework – Apache Axis
  • Build Tool – ANT
  • Development IDE – Eclipse 3.0
  • Third Party Tools – FCKEditor 2.1, Fusion Charts, TestComplete 4.0
  • Source Control – SourceOffSite integrated with Visual SourceSafe
  • Project Management – DotProject
  • Bug Tracking – Bugnet

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e-Zest is a leading digital innovation partner for enterprises and technology companies that utilizes emerging technologies for creating engaging customers experiences. Being a customer-focused and technology-driven company, it always helps clients in crafting holistic business value for their software development efforts. It offers software development and consulting services for cloud computing, enterprise mobility, big data and analytics, user experience and digital commerce.